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Operators work daily 08:00–22:00. Urgent issues on active bookings go to the front of the queue.

Privacy and account

Public listings use approximate locations

Shared listings show city-level route details, not a public directory of exact addresses and phone numbers. Exact addresses and phone numbers are shown only after a confirmed booking through the participant’s permitted view.

Recipient links are limited

A recipient link applies to one delivery and should be shared only with the intended recipient. It does not grant access to the sender’s account or unrelated orders. Location sharing applies to the agreed active journey and ends after the defined support window.

Keep control of your account

Use your own verified phone number and do not share sign-in or handover codes publicly. Account access, deletion and privacy requests should follow the published policy. Active delivery obligations and necessary dispute records may need to be retained under that policy.