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cargo.Help centre

How can we help?

Operators work daily 08:00–22:00. Urgent issues on active bookings go to the front of the queue.

Getting started

Describe the goods and the journey

Start with the pickup and delivery cities, a cargo category, photos and your preferred dates. Add item counts, dimensions, weight and loading access. Clear details help a driver check whether the goods fit their pickup or mini truck.

Choose an offer

Compare the proposed vehicle, pickup and delivery windows, loading responsibility and total price. Choose shared space or a whole vehicle. A price offer is not a confirmed booking; check the booking status before handing over goods.

Prepare for pickup

Package and secure the goods as agreed, make the pickup location accessible and confirm that the recipient can unload. Check the goods with the driver before loading. Service availability depends on suitable drivers and routes; publishing a request does not guarantee an immediate match.